Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Vimeo videos play very choppy and jerky even though have latest versions. How can I fix this?

  • 5 ответов
  • 2 имеют эту проблему
  • 26 просмотров
  • Последний ответ от timberewolf

more options

I have the latest firefox version as well as the latest Flash player but still the videos are choppy and jerky. Youtube videos are just fine...it is only vimeo videos and the problem is DEFINITELY with firefox as they play just fine in internet explorer. Please help.

I have the latest firefox version as well as the latest Flash player but still the videos are choppy and jerky. Youtube videos are just fine...it is only vimeo videos and the problem is DEFINITELY with firefox as they play just fine in internet explorer. Please help.

Выбранное решение

Все ответы (5)

more options

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

Ok, started firefox in safemode without addons and the video plays fine...go figure. So I guess that means one of the addons is interferring...now how do I tell which one. I can't enable them in the safe mode and when I start things up normally and disable all addons the video still plays choppy and jerky  :( So how do I figure out which addon is causing the problem?

more options

Did you try to disable hardware acceleration?

more options

No didn't try that yet...may have to do that in a bit...as turns out the addons wasn't entirely the problem as did the firefox restart...which strips them all and the video was still choppy and jerky...*sighs* Will let you all know what happens when I get a chance to try disabling the hardware acceleration *fingers crossed, hoping that solves the problem*

more options

Выбранное решение

Nevermind...got it to work now.

Изменено timberewolf