Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Thunderbird doesn't work like it used to; won't delete, won't write, won't even start like in the past; have used it for years, now on Win10Pro, 64-bit, 6G RAM

  • 1 ответ
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от christ1

more options

I have the TB icon on my task bar. A single click there no longer makes the program run. The task manager shows that an instance is listed, has 54.6M in memory, nothing else. I can actually begin the program by right clicking on the icon and then click on the icon in the right-click menu, but that only works if I stop the instance that shows on task manager With TB open, a click or double click on "Inbox" no longer opens the inbox. Now I have to right click and instruct it to open in a new tab, then go to that tab. I can double click on a message to open it, but a click or double click on "reply" does nothing now. It used to work. If I right click on the message in the inbox and click "reply to sender", nothing happens If I highlight a message and click "delete" nothing happens now. I used to be able to delete that way. If I highlight, right click and pick delete, it still doesn't work. I notice on the task manager that it shows 32-bit Thunderbird. I've used this for years, and on this laptop for 5+ years, but recently upgraded to w10. Hasn't worked since. Don't want to go back to Vista, v7, v8, v9. Help!

I have the TB icon on my task bar. A single click there no longer makes the program run. The task manager shows that an instance is listed, has 54.6M in memory, nothing else. I can actually begin the program by right clicking on the icon and then click on the icon in the right-click menu, but that only works if I stop the instance that shows on task manager With TB open, a click or double click on "Inbox" no longer opens the inbox. Now I have to right click and instruct it to open in a new tab, then go to that tab. I can double click on a message to open it, but a click or double click on "reply" does nothing now. It used to work. If I right click on the message in the inbox and click "reply to sender", nothing happens If I highlight a message and click "delete" nothing happens now. I used to be able to delete that way. If I highlight, right click and pick delete, it still doesn't work. I notice on the task manager that it shows 32-bit Thunderbird. I've used this for years, and on this laptop for 5+ years, but recently upgraded to w10. Hasn't worked since. Don't want to go back to Vista, v7, v8, v9. Help!

Все ответы (1)

more options

Try to start Thunderbird in safe mode and then uninstall Lightning. http://kb.mozillazine.org/Safe_mode Restart Thunderbird. Re-install Lightning if needed.