Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Unable to find my Security settings with Master Password(With all Saved Logins) After Refresh Firefox

  • 6 ответов
  • 1 имеет эту проблему
  • 24 просмотра
  • Последний ответ от cor-el

more options

I was having the Master Password for all the saved logins. I am using the latest Firefox version.

I refreshed Firefox and after that I am unable to see any of my saved logins in the Options>SEcurity>Logins. After typing the name of the website also i am unable to login since all saved logins are lost. I tried safe mode as well but it is still the same.

Please help me to get back all those saved logins.

I was having the Master Password for all the saved logins. I am using the latest Firefox version. I refreshed Firefox and after that I am unable to see any of my saved logins in the Options>SEcurity>Logins. After typing the name of the website also i am unable to login since all saved logins are lost. I tried safe mode as well but it is still the same. Please help me to get back all those saved logins.

Все ответы (6)

more options

You can check in Windows Explorer if there is a previous version of the logins.json and key3.db files available.

You can use this button to go to the current Firefox profile folder:

more options

Thanks Cor-el, There are no previous versions of the files. i tried to see the previous versions of the parent folders. They are not available.

Why it has got deleted after the refresh. is there any way that i can recover them.

more options

muffassir said

Thanks Cor-el, There are no previous versions of the files. i tried to see the previous versions of the parent folders. They are also not available. Why it has got deleted after the refresh. is there any way that i can recover them.
more options

Do you have an "Old Firefox Data" folder on the desktop that has possible copies of the logins.json and key3.db files?

more options

Thanks Corel!

This is how it worked for me! There were 2 profiles in the old firefox data. I just compared the sixe of the logins.json and key3.db files from both the folders and found that one of the folder has much bigger size.

So copied the logins.json and key3.db files from that folder to the current profile folder .

more options

Did this help to regain the lost passwords?