Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

YouTube videos not loading properly on Mozilla Firefox

  • 7 ответов
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от FredMcD

more options

I really need help fast on this issue. Just this afternoon I started having problems with YouTube. Videos won't load unless I refresh the page multiple times. I have debug code: {"ns":"yt","el":"detailpage","cpn":"JOhzVQlzOz-aFgZz","docid":"4yRpysQxRxE","ver":2,"referrer":"https://www.youtube.com/results?search_query=metallica+full+album","cmt":"0","plid":"AAU1wGmUt2BtlBQN","ei":"jKNoV8ryLcLQuALHm4egCg","fmt":"244","fs":"0","rt":"5.033","of":"HlVsldlqEsDT6mwPfau8oA","adformat":null,"content_v":null,"euri":"","subscribed":null,"lact":2,"live":null,"cl":"125309588","mos":0,"osid":null,"state":"48","vm":"CAMQAQ","volume":80,"c":"WEB","cver":"1.20160618","cplayer":"UNIPLAYER","cbr":"Firefox","cbrver":"47.0","cos":"Windows","cosver":"10.0","hl":"en_GB","cr":"CA","len":"2810","fexp":"9407156,9408352,9416126,9416891,9419452,9422596,9428398,9431012,9433096,9433221,9433946,9435526,9435666,9435876,9436809,9436835,9437066,9437285,9437451,9437553,9437742,9437948,9438036,9438600,9438658,9438768,9439011,9439580,9439618,9439653,9439743","afmt":"140","lct":"0.000","lsk":true,"lmf":true,"lbw":"2136455.839","lhd":"0.493","ltd":"0.000","laa":"","lva":"","lar":"itag=140,seg=0,range=4008-65535,time=0.0-3.9","lvr":"itag=244,seg=0,range=10094-76391,time=0.0-3.0","lvh":"r8---sn-tt17rn76","preroll":"1","ismb":7820000,"debug_videoId":"4yRpysQxRxE","ad_ns":"yt","ad_el":"adunit","ad_cpn":"K7fHOB_URAl9fKpl","ad_docid":"XZ9-2IyoqRM","ad_ver":2,"ad_referrer":null,"ad_cmt":"0","ad_plid":null,"ad_ei":null,"ad_fmt":null,"ad_fs":"0","ad_rt":"4.543","ad_of":null,"ad_adformat":"15_2_1","ad_content_v":"4yRpysQxRxE","ad_euri":"","ad_subscribed":null,"ad_lact":4,"ad_live":null,"ad_cl":"125309588","ad_mos":0,"ad_q":null,"ad_osid":null,"ad_state":"40","ad_vm":null,"ad_volume":80,"ad_c":"WEB","ad_cver":"1.20160618","ad_cplayer":"UNIPLAYER","ad_cbr":"Firefox","ad_cbrver":"47.0","ad_cos":"Windows","ad_cosver":"10.0","ad_autoplay":"1","ad_hl":"en_GB","ad_cr":"CA","ad_len":"0","ad_fexp":"9407156,9408352,9416126,9416891,9419452,9422596,9428398,9431012,9433096,9433221,9433946,9435526,9435666,9435876,9436809,9436835,9437066,9437285,9437451,9437553,9437742,9437948,9438036,9438600,9438658,9438768,9439011,9439580,9439618,9439653,9439743","ad_vct":"0.000","ad_vd":"NaN","ad_vpl":"","ad_vbu":"","ad_vpa":true,"ad_vsk":false,"ad_ven":false,"ad_vpr":1,"ad_vrs":0,"ad_vns":0,"ad_vec":null,"ad_vvol":0.8,"ad_debug_videoId":"XZ9-2IyoqRM","cgr":true,"debug_playbackQuality":"large","debug_date":"Mon Jun 20 2016 21:16:35 GMT-0500 (Central Standard Time)"} My Internet connection isn't really that bad. I have tried Opera and it worked.

I really need help fast on this issue. Just this afternoon I started having problems with YouTube. Videos won't load unless I refresh the page multiple times. I have debug code: {"ns":"yt","el":"detailpage","cpn":"JOhzVQlzOz-aFgZz","docid":"4yRpysQxRxE","ver":2,"referrer":"https://www.youtube.com/results?search_query=metallica+full+album","cmt":"0","plid":"AAU1wGmUt2BtlBQN","ei":"jKNoV8ryLcLQuALHm4egCg","fmt":"244","fs":"0","rt":"5.033","of":"HlVsldlqEsDT6mwPfau8oA","adformat":null,"content_v":null,"euri":"","subscribed":null,"lact":2,"live":null,"cl":"125309588","mos":0,"osid":null,"state":"48","vm":"CAMQAQ","volume":80,"c":"WEB","cver":"1.20160618","cplayer":"UNIPLAYER","cbr":"Firefox","cbrver":"47.0","cos":"Windows","cosver":"10.0","hl":"en_GB","cr":"CA","len":"2810","fexp":"9407156,9408352,9416126,9416891,9419452,9422596,9428398,9431012,9433096,9433221,9433946,9435526,9435666,9435876,9436809,9436835,9437066,9437285,9437451,9437553,9437742,9437948,9438036,9438600,9438658,9438768,9439011,9439580,9439618,9439653,9439743","afmt":"140","lct":"0.000","lsk":true,"lmf":true,"lbw":"2136455.839","lhd":"0.493","ltd":"0.000","laa":"","lva":"","lar":"itag=140,seg=0,range=4008-65535,time=0.0-3.9","lvr":"itag=244,seg=0,range=10094-76391,time=0.0-3.0","lvh":"r8---sn-tt17rn76","preroll":"1","ismb":7820000,"debug_videoId":"4yRpysQxRxE","ad_ns":"yt","ad_el":"adunit","ad_cpn":"K7fHOB_URAl9fKpl","ad_docid":"XZ9-2IyoqRM","ad_ver":2,"ad_referrer":null,"ad_cmt":"0","ad_plid":null,"ad_ei":null,"ad_fmt":null,"ad_fs":"0","ad_rt":"4.543","ad_of":null,"ad_adformat":"15_2_1","ad_content_v":"4yRpysQxRxE","ad_euri":"","ad_subscribed":null,"ad_lact":4,"ad_live":null,"ad_cl":"125309588","ad_mos":0,"ad_q":null,"ad_osid":null,"ad_state":"40","ad_vm":null,"ad_volume":80,"ad_c":"WEB","ad_cver":"1.20160618","ad_cplayer":"UNIPLAYER","ad_cbr":"Firefox","ad_cbrver":"47.0","ad_cos":"Windows","ad_cosver":"10.0","ad_autoplay":"1","ad_hl":"en_GB","ad_cr":"CA","ad_len":"0","ad_fexp":"9407156,9408352,9416126,9416891,9419452,9422596,9428398,9431012,9433096,9433221,9433946,9435526,9435666,9435876,9436809,9436835,9437066,9437285,9437451,9437553,9437742,9437948,9438036,9438600,9438658,9438768,9439011,9439580,9439618,9439653,9439743","ad_vct":"0.000","ad_vd":"NaN","ad_vpl":"","ad_vbu":"","ad_vpa":true,"ad_vsk":false,"ad_ven":false,"ad_vpr":1,"ad_vrs":0,"ad_vns":0,"ad_vec":null,"ad_vvol":0.8,"ad_debug_videoId":"XZ9-2IyoqRM","cgr":true,"debug_playbackQuality":"large","debug_date":"Mon Jun 20 2016 21:16:35 GMT-0500 (Central Standard Time)"} My Internet connection isn't really that bad. I have tried Opera and it worked.

Все ответы (7)

more options

What security software do you have?

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options
more options

cor-el said

What security software do you have? It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

I have Avira. I don't think disabling helps.

more options

hope u have an updated firefox version......let's try to be on safe side by having latest technology

There's this option to REFRESH your firefox such that it becomes like a fresh installed version , just in case it might interest you ---> http://wasa.me/2rYs

Изменено SHEY LOUIS CHIA

more options

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

more options

FredMcD said

Refresh Firefox {web link} is a LAST RESORT ! ! Refresh Firefox - reset add-ons and settings If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

I don't think refreshing Firefox really helps. Mozilla has to test their browsers before release.

more options

Mozilla has beta versions of the programs available for those who want to be beta testers. But even so, many problems like yours end up here.