Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How to recover deleted emails (inbox/sent/trash folders)

  • 1 ответ
  • 1 имеет эту проблему
  • 9 просмотров
  • Последний ответ от Zenos

more options

So, I had some problems with login to email and solved them by adding new account with password. But then Mozilla Thunderbird created 2 same profiles. When someone wrote me I got 2 (duplicate) messages. So I erased 1 profile, and guess what, all messages from all profiles were deleted. All folders in Mozilla Thunderbird are empty (inbox/sent/trash).

So how I can recover all messages in all folders? Familly is gonna to kill me if I dont suceed to recover all.

So all messages are in folder Profiles but I dont know how to recover them and send to Mozilla Thunderbird. And full size of them is 466 GB. Do I need some program? I must recover them... Please help

So, I had some problems with login to email and solved them by adding new account with password. But then Mozilla Thunderbird created 2 same profiles. When someone wrote me I got 2 (duplicate) messages. So I erased 1 profile, and guess what, all messages from all profiles were deleted. All folders in Mozilla Thunderbird are empty (inbox/sent/trash). So how I can recover all messages in all folders? Familly is gonna to kill me if I dont suceed to recover all. So all messages are in folder ''Profiles'' but I dont know how to recover them and send to Mozilla Thunderbird. And full size of them is 466 GB. Do I need some program? I must recover them... Please help

Все ответы (1)

more options

You're not using the word "profiles" in the usual way, so if you go looking for help with "profiles" you'll become confused. Reading between the lines, you created a second instance of the same account.

Your current profile is broken. The only suggestion I have is to create a brand new profile (I mean profile, not account) and then import what you can from the old one.

This add-on: https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/ may be useful to import the messages from the old profile.

This thread: https://support.mozilla.org/en-US/questions/995435 might also be helpful.

This article: https://support.mozilla.org/en-US/kb/profiles-tb should get you started with the profile, and creating a new one.

Изменено Zenos