Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I am unable to send or receive e-mails, however mails are coming in on webmail, so there is a problem with thunderbird

  • 1 ответ
  • 7 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Gnospen

more options

I have been having problems with my main e-mail account for weeks, wouldn't send or forward mail. Now I cannot receive or send mail. Says invalid user name or password. Talked to tech at Time Warner, couldn't find problem, they changed it to mail.twc.com, still not working. I can get mu e-mail through TWC web mail, but I don't like using that. Mail also comes in on my tablet, so there is a problem with thunderbird somewhere. Can you help?

I have been having problems with my main e-mail account for weeks, wouldn't send or forward mail. Now I cannot receive or send mail. Says invalid user name or password. Talked to tech at Time Warner, couldn't find problem, they changed it to mail.twc.com, still not working. I can get mu e-mail through TWC web mail, but I don't like using that. Mail also comes in on my tablet, so there is a problem with thunderbird somewhere. Can you help?

Все ответы (1)

more options

What is your firewall? Does it interfere with outgoing calls? Sometimes a firewall takes so long that it will create a timeout and therefore invalid username etc

Try running window in safe mode

If safe mode for the operating system fixes the issue, there's some software in your computer that's causing it. Most likely the firewall