any page on firefox using windows 10 starts going up and down on screen and then cant navagate
I am using an hp laptop and starting one week ago, when i open firefox but not immediately, after navigating to more than two websites, the screen starts moving up and down.
When the screen moves up and down, firefox locks up and i cannot move to another page and it is difficult to close firefox. it takes about two minutes of consistently hitting the X.
I have not loaded anything new in the past two weeks. I use Norton Security. Thanks for your help Frank
Все ответы (1)
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.