Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How to remove the bookmarks from one account when I have disconnected my account, and then I want to add a new account.

  • 1 ответ
  • 2 имеют эту проблему
  • 4 просмотра
  • Последний ответ от cor-el

more options

I have one account with the email address xxxxxxxxxxxxxx@gmail.com, which I use for office sync, in my office. I accidentally logged in with that email(xxxxxxxxxxxxxx@gmail.com) in my personal laptop. The bookmarks and all other data were synced. I realised this mistake and disconnected my account from my laptop. However, the bookmarks and other data still is there on my laptop.

Secondly, I wiped the history, deleted all my bookmarks(work), and then created another account with another email(xxxxxxxx@gmail.com).

The issue: Even though I deleted all my work history and bookmark from this account(xxxxxxxxxxxxxx@gmail.com), it still shows up in my new account(xxxxxxxx@gmail.com). Please let me know what needs to be done, so that I have all my work bookmarks and other data with xxxxxxxxxxxxxx@gmail.com and my personal data is with xxxxxxxx@gmail.com.

Thank you for your help in advance.!

I have one account with the email address xxxxxxxxxxxxxx@gmail.com, which I use for office sync, in my office. I accidentally logged in with that email(xxxxxxxxxxxxxx@gmail.com) in my personal laptop. The bookmarks and all other data were synced. I realised this mistake and disconnected my account from my laptop. However, the bookmarks and other data still is there on my laptop. Secondly, I wiped the history, deleted all my bookmarks(work), and then created another account with another email(xxxxxxxx@gmail.com). The issue: Even though I deleted all my work history and bookmark from this account(xxxxxxxxxxxxxx@gmail.com), it still shows up in my new account(xxxxxxxx@gmail.com). Please let me know what needs to be done, so that I have all my work bookmarks and other data with xxxxxxxxxxxxxx@gmail.com and my personal data is with xxxxxxxx@gmail.com. Thank you for your help in advance.!

Изменено cor-el

Все ответы (1)

more options

It is probably a record that you managed to type your email addresses 7 times in one reply :wink:

I will obfuscate them since it it quite possible that they will be picked up by spam bots.

You can change the password of the Sync account to wipe (reset) all data stored on the Sync server. Best is to disconnect all devices and cleanup unwanted data on each device before reconnecting to Sync.