I have a "Failed to Connect to Server" message. What do I do?
I cannot send or receive any emails due to A "Failure to Connect to Server" message. I cannot locate my password anyway. I've tried to remember when I connected to Thunderbird/Mozilla. I'm at a loss of what to do next to get any help. I've been told that I must start all over again and get a new email address. This makes no sense. It seems like an internet connection problem. If so, why is this happening.
Все ответы (1)
Failed to connect to the server can have many causes, none of which should require a new email address.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
Please post back with this information and any other questions you might have.
Изменено Matt