Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Signed add-on being disabled

  • 8 ответов
  • 4 имеют эту проблему
  • 3 просмотра
  • Последний ответ от cor-el

more options

I have an signed add-on:

       https://addons.mozilla.org/en-US/firefox/addon/recipefox/

But several users are reporting that my add-on is being disabled with the following explanation:

       RecipeFox could not be verified for use in Firefox and has been disabled.

I'm not sure how that can happen? I just happened on my laptop too, and I can find no way of re-enabling it, or just re-verifying it in the Mozilla repository? Do anyone know what is going on and how to re-enable/re-verify the add-on?

I'm on Firefox 54.0.1 (32-bit).

Frank

I have an signed add-on: https://addons.mozilla.org/en-US/firefox/addon/recipefox/ But several users are reporting that my add-on is being disabled with the following explanation: RecipeFox could not be verified for use in Firefox and has been disabled. I'm not sure how that can happen? I just happened on my laptop too, and I can find no way of re-enabling it, or just re-verifying it in the Mozilla repository? Do anyone know what is going on and how to re-enable/re-verify the add-on? I'm on Firefox 54.0.1 (32-bit). Frank

Все ответы (8)

more options

Hi, since this is an add-on specific question, it would be better if you submitted it in the add-ons forum https://discourse.mozilla-community.org/c/add-ons

more options
more options

@Scribe: OK, I'll try to post the question in the add-on forum.

@Happy112: It is an add-on already approved and signed by Mozilla (see the link to the add-on) and according to your link

  • "Mozilla verifies and "signs" add-ons that follow a set of security guidelines. All add-ons hosted on addons.mozilla.org undergo this process in order to be signed."

So as far as I can see the add-on is correctly signed. Do you see anything else?

more options

The extension is signed correctly and should install without problems.

Users can try to rename/remove the extensions.json file in the profile folder to see if that works. Also make sure that Firefox can connect to the Add-ons server to verify that the extension is still signed correctly (don't what URL Firefox uses).

more options

mera461 said

@Happy112: So as far as I can see the add-on is correctly signed. Do you see anything else?

All I can see is : I goofed - big time  ! And I apologise.

more options

Looking again at your add-on, I see that it requires Java to work. However Java has been deprecated from FF52, so that may be causing the problem - Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

more options

It used to depend on java, but from version 0.93 it no longer uses any java. I'll update the description to match that.

more options