Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Can't log in to support.mozilla.org - or fidelity.com or cartalk.com

  • 2 ответа
  • 1 имеет эту проблему
  • 13 просмотров
  • Последний ответ от RandomTroll

more options

Beginning with version 56 I couldn't log in to fidelity.com. It would process my username and password for a few seconds then boot me back out to the login page without reporting an error. When I try to log in to cartalk.com it returns, 'access denied: You are not authorized to access this page.' (not the error message when I use the wrong password.) When I tried to log in to this forum I got 'Access denied You do not have permission to access this page.' So I'm submitting this message with Opera...

When I log in to fidelity.com from Opera it emits the attached error message in the picture attached, but emits no error messages for mozilla or cartalk.

This happens the same in safe mode.

Beginning with version 56 I couldn't log in to fidelity.com. It would process my username and password for a few seconds then boot me back out to the login page without reporting an error. When I try to log in to cartalk.com it returns, 'access denied: You are not authorized to access this page.' (not the error message when I use the wrong password.) When I tried to log in to this forum I got 'Access denied You do not have permission to access this page.' So I'm submitting this message with Opera... When I log in to fidelity.com from Opera it emits the attached error message in the picture attached, but emits no error messages for mozilla or cartalk. This happens the same in safe mode.
Приложенные скриншоты

Выбранное решение

Try to enable third-party cookies globally.

To see all History and Cookie settings, choose:

If this works then you can consider to create a cookie allow exception for involved domains. See the storage inspector.

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

Try to enable third-party cookies globally.

To see all History and Cookie settings, choose:

If this works then you can consider to create a cookie allow exception for involved domains. See the storage inspector.

more options

Thanks, this is it. I had forgotten that I had started limiting cookies and that some websites use cookies from other domains - fidelity & cartalk had cookies allowed. I'll figure out what other domains I need to allow.

Surprised safe mode didn't disable this.

The domains I needed to add were subdomains, oltx.fidelity.com and community.cartalk.com; I used to think only domains needed to be listed - I was wrong...

Изменено RandomTroll