We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How do I get rid of the silly fox asking if I'm new to Firefox, and the tips on every new tab?

  • 5 ответов
  • 6 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Lrob

more options

When I open a new tab, there is a fox asking if I'm new to Firefox at the top left and also at the bottom left with a new tip each time. How do I get them to go away? They are annoying, like Clippy in old Windows software. I had to do a refresh and now they have appeared. Not happy!

When I open a new tab, there is a fox asking if I'm new to Firefox at the top left and also at the bottom left with a new tip each time. How do I get them to go away? They are annoying, like Clippy in old Windows software. I had to do a refresh and now they have appeared. Not happy!

Выбранное решение

If you take a minute to click through the tutorial that appears when you click the fox, then it will go away. You might see something useful, or maybe not, but digging around for a setting is going to take a lot longer.

Прочитайте этот ответ в контексте 👍 2

Все ответы (5)

more options

Please consider turning on send info to Mozilla before posting a question. This helps us help you. As I have no info from your system that would help see things that cause issues.

Only info I have is your Flash is out of date : Flash 25.0 r0 = Security risk Please update to Flash Player Version: 27.0.0.183 https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Never heard or seen this.  ?? Can you send a screen shot and maybe use better terms to describe the issue as hard to search for silly fox asking....

more options

It sounds like one has to be awfully knowledgeable just to post a question. I didn't know you need to turn on "send info to Mozilla" (didn't see it when I posted) and I can't find it now. Is it a setting? Looked but can't find it there.

I don't know how to do screen shot. I assumed everyone knew about the cute little fox on the new tab screen and didn't think I needed a screen shot.

I googled everything I could think of about this and looked in the forums before I posted. I'm sorry it wasn't the smart post you were expecting and I don't know how else to explain it. It's a little orange fox head with a turquoise bubble next to him saying "New to Firefox? Let's get started" and he's also down at the bottom on a banner with a new tip each time. and a button "Learn More' and an X to close the banner.

I will check up on the Adobe flash update. It seems I get a new alert every other day. I must have skipped a few.

I guess I will just have to learn to love my silly fox. Sorry to bother the forum with an incomplete question.

more options

Выбранное решение

If you take a minute to click through the tutorial that appears when you click the fox, then it will go away. You might see something useful, or maybe not, but digging around for a setting is going to take a lot longer.

more options

Well your contacting Firefox Volunteer Support. We all have various and diverse knowledge.

A setting : https://support.mozilla.org/en-US/kb/share-telemetry-data-mozilla-help-improve-firefox

Nope never ever seen a cute fox///lol

No your articulate and doing fine.

If had the info to send on I would have seen all your extensions and video card drivers and that's it. Seeing your installed extensions can figure things out quickly as does date about your video card drivers.

So how about we start off thinking this is a extension issue as I can not find anything on a cute fox. https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes Use Safe Mode

Now lets look at it as malware even though is cute. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware use more than 1 scanner. Use AdwCleaner keep your log files. Google everything that is found before deciding to delete. If need help, post in 1 ant-malware forum only. https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

Please let us know if this solved your issue or if need further assistance.

more options

Jscher2000 -- thanks for the help. it worked.

Pkshadow -- thanks very much for trying. Since you had not seen it, I understand not why what I said sounded so strange. It was Firefox's new introductory tutorial. thanks for responding.