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Suddenly one or more of my reply emails was not received, nor did I receive theirs.

  • 5 ответов
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от JBean

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I have sent and received emails from this person before, and as a matter of fact, we were in the middle of a conversation. I sent a reply and it was not received. Also I was told she sent one to me, and I didn't get that one. No error message on either side. Both of those emails had attachments.

I have sent and received emails from this person before, and as a matter of fact, we were in the middle of a conversation. I sent a reply and it was not received. Also I was told she sent one to me, and I didn't get that one. No error message on either side. Both of those emails had attachments.

Выбранное решение

Both of those emails had attachments.

May be worth checking your anti-virus software for any quarantined items.

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Все ответы (5)

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Check your spam folder. If this is a POP account also login to your account via webmail and check the spam folder on the server.

Изменено christ1

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christ1 said

Check your spam folder. If this is a POP account also login to your account via webmail and check the spam folder on the server.
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Thanks, but it wasn't in my spam or my webmail. I had checked both asking for help. I do appreciate your taking the time to give me ideas. Still not solved, though. Thank you so much for trying! I have an IMAP account though, if that makes any difference.

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Выбранное решение

Both of those emails had attachments.

May be worth checking your anti-virus software for any quarantined items.

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Thank you, I will do that. Appreciate your time and effort and help!