How do I get rid of a saved Instagram login on Firefox 58?
I have four installations of Firefox on various PCs and operating systems. This problem is only occurring on Firefox 58 on Windows 10, not on the other three.
When I go to Instagram, there is a button to log in to my account with one button press, which always used to work.
https://prod-cdn.sumo.mozilla.net/uploads/images/2018-02-25-08-23-58-3afbd9.png
Now it just says "Login Failed". If I try to remove it by selecting "Remove Account" it also just says "Login Failed".
If I select "Switch Accounts" my login appears with the user and password fields visible, with the information filled in from the password manager, and it logs in fine! I have no idea what's happened to the one button login, as it should be the same information!
Now I know you're all saying this is an Instagram problem not a Firefox problem, but it doesn't happen on my other three Firefox installations, which log into Instagram absolutely fine, without showing the one-button option at all.
So, where does Firefox store this information? Presumably it's not stored on Instagram's servers or I would see it everywhere. I've tried deleting all the Instagram cookies, and clearing the browser cache, and the one-button login is still there. Instagram doesn't seem to be storing any information in Firefox. Anyone any suggestions, as this is really annoying me! Thanks, Dave.
Изменено Dave-H
Все ответы (2)
This issue can be caused by corrupted cookies or cookies that are blocked.
- check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache:
- Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"
Thanks very much, and sorry for the delay in responding! Thanks to your pointers I've now found that the normal working login page appears if I disable cookies on that page using the Page Info Permissions option. Unfortunately I then can't actually log in as cookies are disabled! Deleting the cookies doesn't work, as it just reloads them and goes back to as it was before when I next use the page, with the non-working login. What I don't understand is why this is only happening on one single Firefox installation. It's not happening on the other three, or any other browsers. Any more thoughts? Thanks, Dave.