We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox incorrect show some gifs

  • 5 ответов
  • 1 имеет эту проблему
  • 8 просмотров
  • Последний ответ от cor-el

more options

When I browse some sites, Firefox incorrectly displays some GIFs. It shows colorful lines.

When I browse some sites, Firefox incorrectly displays some GIFs. It shows colorful lines.

Все ответы (5)

more options

Here is an example.

more options

Hi, First : try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 55 and above:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:


If the above doesn't do the trick, then would you please try this :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the preference :

media.wmf.dxva.d3d11.enabled

and set its value to false

Then close and restart Firefox.

more options

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

more options

That aren't real GIF images, but are MP4 video files (GIFV) played with a HTML5 media player.

Do you otherwise have problems with playing MP4 files?

Did you try the suggestions Happy112 posted above?

  • [58+] media.wmf.dxva.d3d11.enabled