Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Quantum has white screen/loading icon/crashes, can't restore tab

  • 4 ответа
  • 1 имеет эту проблему
  • 9 просмотров
  • Последний ответ от cor-el

more options

I constantly get those white screens, or white screens with loading icons or a crashed tab on Quantum and refreshing/restoring the page doesn't fix it. On the white screens the tabs don't crash because I can still hear the audio that I'm playing. Sometimes I'd get some black flickers when I can still scroll the page. Other times the white page would lead to a crashed tab and restoring it never works. I have reset my Firefox and it doesn't fix the problem. I also use Nightly and this problem has never happened to me before.

I constantly get those white screens, or white screens with loading icons or a crashed tab on Quantum and refreshing/restoring the page doesn't fix it. On the white screens the tabs don't crash because I can still hear the audio that I'm playing. Sometimes I'd get some black flickers when I can still scroll the page. Other times the white page would lead to a crashed tab and restoring it never works. I have reset my Firefox and it doesn't fix the problem. I also use Nightly and this problem has never happened to me before.

Все ответы (4)

more options

Using a beta version anything and everything can happen. You should be reporting this : If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Always :

Move to the Standard Release version of Firefox 59.0.3 if wanting a stable browser :

Or move to the Developers Edition which is always Beta but is not nightly :

Please let us know if this solved your issue or if need further assistance.

more options

Thanks, I must've accidentally installed the beta

more options

1DDL said

Thanks, I must've accidentally installed the beta

Welcome. Please mark this as Solved with the answer that was the Solution

more options

Note that Firefox 60 is about to be released, but isn't yet offered via the download pages.