Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

whenever i press shift my bookrmaks open on left side of screen

more options

i was browsing internet and all of a sudden whenever i pressed left shift button it opened "show sidebars" on left side of my screen, i can't use the button at all because all it does is toggles the bar on the right side and its super annoying

i was browsing internet and all of a sudden whenever i pressed left shift button it opened "show sidebars" on left side of my screen, i can't use the button at all because all it does is toggles the bar on the right side and its super annoying
Приложенные скриншоты

Изменено Eyzen

Все ответы (7)

more options

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 30.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

No safe mode doesn't solve the problem, if you didn't understand question well everytime i press shift it just opens sidebar. i probably changed some hotkey accidentaly and now i can't use shift.... because it opens the bar instead of doing whats it supposed to do....only in mozilla

Изменено Eyzen

more options

The bookmarks sidebar would normally open iwth the Ctrl+B keyboard shortcut.

Did you try to close and restart Firefox or reboot the computer?

more options

yes the exact same thing ctrl and b open, opens when i just press shift.... i even tried reinstalling firefox and deleting all data but it doesn't work and reboot the pc

more options

this thing on the left opens whenever i use shift https://i.imgur.com/ZhhBQ6V.png

more options

Firefox doesn't have a feature to change keyboard shortcuts. (I don't think Firefox add-ons can modify the Shift key except in combination with other keys.)

Is it possible some other program on your system is translating the Shift key to Ctrl+b? Perhaps not, if it only happens in Firefox...

Do you use any software that could modify keys sent to Firefox? Some users report odd issues with "anti-keylogger" features of security software (like ZoneAlarm) because Firefox gets a different keycode than expected.