Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

All my booksmarks disappeard overnight

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от Shadow110

more options

Good day

I have been using Firefox for a couple of months. All my saved bookmarks disappeard overnight. I did not make any changes to Firefox or my PC the last time I switched it off. Once Firefox is opened, it's appearance is the same as when you start using it for the first time, It seems it has almost "reset" itself or an update that has gone wrong...?

Please advise on how to retrieve my bookmarks if at all possible .

Many thanks

Good day I have been using Firefox for a couple of months. All my saved bookmarks disappeard overnight. I did not make any changes to Firefox or my PC the last time I switched it off. Once Firefox is opened, it's appearance is the same as when you start using it for the first time, It seems it has almost "reset" itself or an update that has gone wrong...? Please advise on how to retrieve my bookmarks if at all possible . Many thanks

Выбранное решение

Separate Security Issue, please update your Flash 28.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html reinstall with Flash Player Version: 30.0.0.134 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, you can look for a folder on your Desktop called OldFirefoxProfile if is not there then go here to see if you have 2 Profiles, your looking for the oldest dated folder :

If there is 2 :

They are in here in that folder :

Please let us know if this solved your issue or if need further assistance.

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

more options

Выбранное решение

Separate Security Issue, please update your Flash 28.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html reinstall with Flash Player Version: 30.0.0.134 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, you can look for a folder on your Desktop called OldFirefoxProfile if is not there then go here to see if you have 2 Profiles, your looking for the oldest dated folder :

If there is 2 :

They are in here in that folder :

Please let us know if this solved your issue or if need further assistance.