lost all bookmarks after last w10 update and profile only has default
last friday, windows did a major update - after the update, all of my bookmarks were gone - i finally got into my profile and only found the default profile - the import feature in the tools menu lists two older restore dates, but neither date will restore - i am out of options and need help - thank you
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You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.
- use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page
See also:
- http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
- https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
- http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox