thunderbird starts with spam ads
Hi all!
I am a long time user of Thunderbird, currently using 52.9.1 on Linux Mint 18 (Application Build ID 20180710085647). Last "Crash Reports" were at the end of April (3 which I don't recall being a problem...).
Recently started seeing, in the message window (classic layout) ads asking me about my age & sex, or ads from realtor.com. So I restarted with all add-ons disabled (safe mode) and to my surprise the ads were still present (several restarts with add-ons disabled).
I updated clamav and ran it and found no problems.
Not really sure what else to do.....?
Thank you
PS: My "Troubleshooting Information":
Application Basics
Name: Thunderbird Version: 52.9.1 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Directory: Open Directory
(Unknown location) Application Build ID: 20180710085647 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, SSL, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
OUTGOING: , smtp-mail.outlook.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account10:
INCOMING: account10, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account11:
INCOMING: account11, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account12:
INCOMING: account12, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account13:
INCOMING: account13, , (imap) imap.mail.ru:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.ru:465, SSL, passwordCleartext, true
account15:
INCOMING: account15, , (im) prpl-gtalk, plain, 0
account16:
INCOMING: account16, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account17:
INCOMING: account17, , (imap) imap.mail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.com:465, SSL, passwordCleartext, true
account18:
INCOMING: account18, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account19:
INCOMING: account19, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account21:
INCOMING: account21, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account23:
INCOMING: account23, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
Crash Reports https://crash-stats.mozilla.com/report/index/bp-6f8e281a-7c27-4b94-a751-7bea00180424 (04/24/2018) https://crash-stats.mozilla.com/report/index/bp-381b791c-eea1-4642-93a7-ecc5a0180424 (04/23/2018) https://crash-stats.mozilla.com/report/index/bp-3f22c290-64b1-4c94-ad43-dfb900180405 (04/05/2018)
Extensions
All Menus Button, 1.1.3.1-signed, false, tb-all-menus-single@codefisher.org
Enigmail, 2.0.8, false, {847b3a00-7ab1-11d4-8f02-006008948af5}
Google Tasks Sync, 0.5.3, false, google_tasks_sync@tomasz.lewoc
ImportExportTools, 3.3.0, false, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Lightning, 5.4, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
MEGAbird, 2.0, false, thunderbird-filelink@mega.nz
Messaging Menu and Unity Launcher integration, 1.3.1, false, messagingmenu@mozilla.com
Provider for Google Calendar, 4.4.2, false, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Restart, 3.0.2, false, Restart@schuzak.jp
sabre/dav (CalDAV & CardDAV) provider for TbSync, 0.8.26, false, dav4tbsync@jobisoft.de
Send Later, 6.3.8, false, sendlater3@kamens.us
SmartTemplate4, 1.5.1, false, smarttemplate4@thunderbird.extension
TbSync, 0.7.16, false, tbsync@jobisoft.de
ThunderBrowse, 3.82, false, ThunderBrowse@thunderbrowse.com
ThunderCal, 1.1, false, thundercal@michael.grafl
TorBirdy, 0.2.5, false, castironthunderbirdclub@torproject.org
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 235520
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 52.9.1
font.internaluseonly.changed: true
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: a63a490e-456a-4946-8707-e8558393043
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
media.webrtc.debug.log_file: /tmp/WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1538524961
places.history.expiration.transient_current_max_pages: 42187
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
GPU #1
Description: NVIDIA Corporation -- GeForce GT 750M/PCIe/SSE2
Vendor ID: NVIDIA Corporation
Device ID: GeForce GT 750M/PCIe/SSE2
Driver Version: 4.5.0 NVIDIA 384.130
Features
WebGL Renderer: false
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: skia
CairoUseXRender: 0
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
Hi all!
I am a long time user of Thunderbird, currently using 52.9.1 on Linux Mint 18 (Application Build ID 20180710085647). Last "Crash Reports" were at the end of April (3 which I don't recall being a problem...).
Recently started seeing, in the message window (classic layout) ads asking me about my age & sex, or ads from realtor.com. So I restarted with all add-ons disabled (safe mode) and to my surprise the ads were still present (several restarts with add-ons disabled).
I updated clamav and ran it and found no problems.
Not really sure what else to do.....?
Thank you
PS: My "Troubleshooting Information":
Application Basics
Name: Thunderbird
Version: 52.9.1
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1
Profile Directory: Open Directory
(Unknown location)
Application Build ID: 20180710085647
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, SSL, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
OUTGOING: , smtp-mail.outlook.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account10:
INCOMING: account10, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account11:
INCOMING: account11, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account12:
INCOMING: account12, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account13:
INCOMING: account13, , (imap) imap.mail.ru:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.ru:465, SSL, passwordCleartext, true
account15:
INCOMING: account15, , (im) prpl-gtalk, plain, 0
account16:
INCOMING: account16, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account17:
INCOMING: account17, , (imap) imap.mail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.com:465, SSL, passwordCleartext, true
account18:
INCOMING: account18, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account19:
INCOMING: account19, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account21:
INCOMING: account21, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account23:
INCOMING: account23, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
Crash Reports
https://crash-stats.mozilla.com/report/index/bp-6f8e281a-7c27-4b94-a751-7bea00180424 (04/24/2018)
https://crash-stats.mozilla.com/report/index/bp-381b791c-eea1-4642-93a7-ecc5a0180424 (04/23/2018)
https://crash-stats.mozilla.com/report/index/bp-3f22c290-64b1-4c94-ad43-dfb900180405 (04/05/2018)
Extensions
All Menus Button, 1.1.3.1-signed, false, tb-all-menus-single@codefisher.org
Enigmail, 2.0.8, false, {847b3a00-7ab1-11d4-8f02-006008948af5}
Google Tasks Sync, 0.5.3, false, google_tasks_sync@tomasz.lewoc
ImportExportTools, 3.3.0, false, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Lightning, 5.4, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
MEGAbird, 2.0, false, thunderbird-filelink@mega.nz
Messaging Menu and Unity Launcher integration, 1.3.1, false, messagingmenu@mozilla.com
Provider for Google Calendar, 4.4.2, false, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Restart, 3.0.2, false, Restart@schuzak.jp
sabre/dav (CalDAV & CardDAV) provider for TbSync, 0.8.26, false, dav4tbsync@jobisoft.de
Send Later, 6.3.8, false, sendlater3@kamens.us
SmartTemplate4, 1.5.1, false, smarttemplate4@thunderbird.extension
TbSync, 0.7.16, false, tbsync@jobisoft.de
ThunderBrowse, 3.82, false, ThunderBrowse@thunderbrowse.com
ThunderCal, 1.1, false, thundercal@michael.grafl
TorBirdy, 0.2.5, false, castironthunderbirdclub@torproject.org
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 235520
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 52.9.1
font.internaluseonly.changed: true
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: a63a490e-456a-4946-8707-e8558393043
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
media.webrtc.debug.log_file: /tmp/WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1538524961
places.history.expiration.transient_current_max_pages: 42187
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
GPU #1
Description: NVIDIA Corporation -- GeForce GT 750M/PCIe/SSE2
Vendor ID: NVIDIA Corporation
Device ID: GeForce GT 750M/PCIe/SSE2
Driver Version: 4.5.0 NVIDIA 384.130
Features
WebGL Renderer: false
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: skia
CairoUseXRender: 0
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
Выбранное решение
I guess that must have been it.... Maybe the add-on thunderbrowse messed with the homepage url, and the ad.... I don't know. Guess I don't really need the add-on anyway.
Thank you, Brett
Прочитайте этот ответ в контексте 👍 0Все ответы (4)
You might check what is listed for the url in the Start page field.
In Windows it is under Options-General Start Page.
For Linux in may be Edit- Preferences instead of Options.
This page lists the menu differences between operating systems so refer to that. http://kb.mozillazine.org/Menu_differences_in_Windows%2C_Linux%2C_and_Mac
Hhhmmmm... thank you. I checked, and the start page url is:
http://start.thunderbrowse.com/
and if I click on the ad the only link I can find is a null:
javascript:void(0);
Just checked:
https://downforeveryoneorjustme.com/q?domain=start.thunderbrowse.com
and it tells me it is "up" and it is just me (apparently).
Изменено brett.stokes
This is the default Thunderbird start url for my locale and operating system. https://live.mozillamessaging.com/thunderbird/start?locale=en-US&version=52.9.1&os=WINNT&buildid=20180709124824
Not sure what it is for Linux. This page touches on the url some. http://kb.mozillazine.org/Start_Page_for_mail
Выбранное решение
I guess that must have been it.... Maybe the add-on thunderbrowse messed with the homepage url, and the ad.... I don't know. Guess I don't really need the add-on anyway.
Thank you, Brett