Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Can't sign in or get the email to change password

  • 4 ответа
  • 2 имеют эту проблему
  • 32 просмотра
  • Последний ответ от McCoy

more options

Been a while since I've been on Firefox and can't sign in. Tried getting a new password but can't receive an email to my gmail account.

Been a while since I've been on Firefox and can't sign in. Tried getting a new password but can't receive an email to my gmail account.

Выбранное решение

deeringbanjo said

Been a while since I've been on Firefox and can't sign in. Tried getting a new password but can't receive an email to my gmail account.

Hello deeringbanjo,

Could you be a bit more specifice, please  ?

When you say that you cant's sign in - I assume that you are talking about a Sync account  ? And when you say that you can't receive an email to your Gmail account - maybe you mean that you don't receive a verification email  ?

Прочитайте этот ответ в контексте 👍 1

Все ответы (4)

more options

Then you have to contact gmail as to why you can't access your gmail.

more options

Выбранное решение

deeringbanjo said

Been a while since I've been on Firefox and can't sign in. Tried getting a new password but can't receive an email to my gmail account.

Hello deeringbanjo,

Could you be a bit more specifice, please  ?

When you say that you cant's sign in - I assume that you are talking about a Sync account  ? And when you say that you can't receive an email to your Gmail account - maybe you mean that you don't receive a verification email  ?

more options

Something similar but quiet different is happening to me. I changed my password , so that means I received the link to change my password, which I did. but when I tried to log in my hand written password, Firefox did not take it, Why. Is Firefox working well?

Изменено FGC FINANCIAL NEWS

more options

FGC FINANCIAL NEWS said

Something similar but quiet different is happening to me. I changed my password , so that means I received the link to change my password, which I did. but when I tried to log in my hand written password, Firefox did not take it, Why. Is Firefox working well?

Hello FGC FINANCIAL NEWS,

Would you please start a new thread and post your question here :

https://support.mozilla.org/en-US/questions/new/desktop/websites

(scroll all the way down)