Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Why does Thunderbird think it isn't in the Applications folder?

  • 1 ответ
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от Matt

more options

I upgraded my MacBook Air to High Sierra. Several applications had to be updated and Thunderbird was one of them. I updated it to Thunderbird 60.2.1. However, when I try to use Thunderbird, in the middle of writing a message, I get a popup that says:

Thunderbird wants to connect to smtp.mail.me.com This application is running in App Translocation, a MacOS security mechanism for apps that are not properly installed. You cannot create permanent rules until you move the application to the Applications folder and launch from there.

Thunderbird was always in the Applications folder and worked fine. After the update, it still is. When I try to send the message, I get a window that says "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.mail.me.com timed out. Try again."

The first screen shot shows that message plus the Advanced Preferences window that says version 60.2.1 is installed. The second screen shot shows it is installed in the Applications folder.

Why is this broken and how do I fix it?

I upgraded my MacBook Air to High Sierra. Several applications had to be updated and Thunderbird was one of them. I updated it to Thunderbird 60.2.1. However, when I try to use Thunderbird, in the middle of writing a message, I get a popup that says: Thunderbird wants to connect to smtp.mail.me.com This application is running in App Translocation, a MacOS security mechanism for apps that are not properly installed. You cannot create permanent rules until you move the application to the Applications folder and launch from there. Thunderbird was always in the Applications folder and worked fine. After the update, it still is. When I try to send the message, I get a window that says "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.mail.me.com timed out. Try again." The first screen shot shows that message plus the Advanced Preferences window that says version 60.2.1 is installed. The second screen shot shows it is installed in the Applications folder. Why is this broken and how do I fix it?
Приложенные скриншоты

Все ответы (1)

more options

Is Thunderbird broken? or is it High Sierra. My personal feeling would be the latter really or something very much unique to you and your device as I have never seen another topic like this.

This discussion in the apple forums looks like it might be the answer, https://discussions.apple.com/thread/8129223