Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

After FF 63 update, disqus website scrolls to top of page after making a post

  • 1 ответ
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от FredMcD

more options

Firefox 63.0.1 (32 Bit), Windows 7, Dell Optiplex 755 After the auto update of Firefox, when posting on DISQUS, after hitting the post button FF scrolls to the beginning of the page. This has never happened before and I can't find any advice from anyone, but I know a lot of folks on DISQUS are having this issue. No hardware changes have been made to my computer in over 2 years.

I tried Firefox in safe mode and it made no difference.

Thanks in advance.

Firefox 63.0.1 (32 Bit), Windows 7, Dell Optiplex 755 After the auto update of Firefox, when posting on DISQUS, after hitting the post button FF scrolls to the beginning of the page. This has never happened before and I can't find any advice from anyone, but I know a lot of folks on DISQUS are having this issue. No hardware changes have been made to my computer in over 2 years. I tried Firefox in safe mode and it made no difference. Thanks in advance.

Все ответы (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}