Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

My extensions registry keeps getting corrupted

  • 7 ответов
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от FredMcD

more options

Hello, since I updated to Firefox 63.0.3, my extensions have constantly stopped working every time I restart Firefox, resulting in me having to delete my extensions files to reset the extensions registry. How can I stop my extensions registry getting corrupted?

Hello, since I updated to Firefox 63.0.3, my extensions have constantly stopped working every time I restart Firefox, resulting in me having to delete my extensions files to reset the extensions registry. How can I stop my extensions registry getting corrupted?

Все ответы (7)

more options

Try to uninstall firefox, clean with a reg-cleaner. Restart. Use a malware cleaner, a browser cleaner and a Virus-Scanner. Install the firefox again, install also all extensions. Then you make a backup of your profile folder which have the extension in it.

When you should have this problem again, you have all ready. But it is better to clean your pc, first.

Which OS, do you have ?

more options

Thanks. Actually, the problem doesn't always happen every time I restart, but sometimes it happens when I have more than 200 tabs open. Maybe I can try what you suggested and try cleaning my PC if it happens again. But usually, I can fix this problem by deleting extensions.json, extensions.ini, extensions.sqlite and sometimes addons.json and prefs.js as well. Thanks for your help. The OS I'm using is Windows 10.

Изменено Infernoflower1

more options

Are you possibly using external cleanup software to clear data in the profile folder?

External software that messes with files in the profile folder is probably the main cause of files getting corrupted.

more options

Hey, Sadolino. I had to fix the add-ons problem twice today. By the way, the operating system I am using is Windows 10 Home 64-Bit. And what external software do you think might be causing this to happen, cor-el?

more options

Also, sometimes the add-ons stop working after I go onto multiple tabs. Do you have any ideas which registry cleaners I should use that are legitimate and aren't adware or malware?

more options

Hello, I've found CCleaner as my legitimate registry cleaner, but do you know of any legitimate browser cleaners? Cleaning my registry didn't solve the add-on problem, but I didn't try uninstalling and re-installing Firefox.

Изменено Infernoflower1

more options

Infernoflower1 said

I've found CCleaner as my legitimate registry cleaner

Just go into its options and have it leave Firefox alone.


Profile data can be removed or not recorded in several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar, type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.