Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

addons won't work

justmecpb
justmecpb
more options

I'm on Firefox 66 and all of a sudden addons won't work. Themes won't work. I tried resetting but that didn't work. The only addon I could get was an ad blocker only reviewed by Russians. That got eliminated when I tried resetting. I keep getting the error that I need to check my connection. Funny, I can read my emails and go to other websites with no problem. i just downloaded a bank statement so I think my connection is just fine.

Any suggestions? They were working yesterday.

I'm on Firefox 66 and all of a sudden addons won't work. Themes won't work. I tried resetting but that didn't work. The only addon I could get was an ad blocker only reviewed by Russians. That got eliminated when I tried resetting. I keep getting the error that I need to check my connection. Funny, I can read my emails and go to other websites with no problem. i just downloaded a bank statement so I think my connection is just fine. Any suggestions? They were working yesterday.

Все ответы (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

The Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.