Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Firefox frequently will not load a simple html page

  • 2 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от rp108

rp108
rp108
more options

Hi,

Frequently (once or twice a day) Firefox presents a blank page for various different tabs.

Either refresh button is greyed-out or clicking refresh button does not seem to do anything.

Strangely this problem even occurs with a simple, plain vanilla, html file (with no html beyond html 4) that is sitting on my hard disk.

If when this simple html file on my hard disk is blank, I go to File | Open and select the html file on my hard disk, again, nothing happens.

The only way to fix this situation is to quit Firefox and restart, but sometimes I have to quit and restart twice.

Any help would be appreciated !

Thanks. rp108

Firefox 67.0.1 64 bit Win7 up-to-date

Hi, Frequently (once or twice a day) Firefox presents a blank page for various different tabs. Either refresh button is greyed-out or clicking refresh button does not seem to do anything. Strangely this problem even occurs with a simple, plain vanilla, html file (with no html beyond html 4) that is sitting on my hard disk. If when this simple html file on my hard disk is blank, I go to File | Open and select the html file on my hard disk, again, nothing happens. The only way to fix this situation is to quit Firefox and restart, but sometimes I have to quit and restart twice. Any help would be appreciated ! Thanks. rp108 Firefox 67.0.1 64 bit Win7 up-to-date

Все ответы (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Does this occur only when Firefox needs to start up to show the HTML page, or also when Firefox is already running when you launch the HTML page?

rp108
rp108 Задавший вопрос
more options

Thank you for responding.

I will have to pay closer attention, but I think that the problem is ONLY on start up. It will happen to multiple tabs.

In my post, I emphasized the plain-html-file-on-my-HD so that we could not sect a problem with a site on the Net.

I always keep the simple html page as Tab-1

So if I start up FF and it starts on Tab-2, I might (not always) get a blank page. If at that time ie.e getting a blank page, I switch to Tab-1 (the plain page) it is also blank.

It seems strange that I cannot use reload link to reload the page, and it is especially perplexing that File | Open does not work to get a fresh copy of the plain page from my HD.

BTW; I read your response to a similar - maybe identical - problem posted by another OP, so maybe I just wait for FF update.

Thank you so much !