Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

how to restore all of my old saved passwords

  • 2 ответа
  • 1 имеет эту проблему
  • 6 просмотров
  • Последний ответ от MegumiMizu

more options

My computer crashed and i had to reinstall it. so i don't have that firefox.old files everyone is talking about.i logged in my firefox account and i sync my account but none of my passwords got sync over. isn't that suppose to save your passwords? how do i recover my passwords. i rely on firefox to keep my passwords so i don't have to and i can't remember some of my emails to even try to recover them

My computer crashed and i had to reinstall it. so i don't have that firefox.old files everyone is talking about.i logged in my firefox account and i sync my account but none of my passwords got sync over. isn't that suppose to save your passwords? how do i recover my passwords. i rely on firefox to keep my passwords so i don't have to and i can't remember some of my emails to even try to recover them

Выбранное решение

When you refresh/reset Windows, your data usually a be preserved, either:

  • left in its original location, or
  • saved under C:\Windows.old

However, it sounds as though you might have done something that didn't provide those options???


The Sync settings lets you select the categories to Sync, so whether logins were selected before is something we probably cannot know, but you can double-check that they are selected now:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Sync" or "Firefox Account". Then your Sync settings should be displayed on the right.

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

When you refresh/reset Windows, your data usually a be preserved, either:

  • left in its original location, or
  • saved under C:\Windows.old

However, it sounds as though you might have done something that didn't provide those options???


The Sync settings lets you select the categories to Sync, so whether logins were selected before is something we probably cannot know, but you can double-check that they are selected now:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Sync" or "Firefox Account". Then your Sync settings should be displayed on the right.

more options

i completely forgot about Windows.old. you saved me more then you could ever imagine. all of my emails i have are very important and with out them i would be locked out and could not continue my project