Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How can I get my tabs back from my previous session? They're all gone, and so is my search history.

  • 2 ответа
  • 1 имеет эту проблему
  • 22 просмотра
  • Последний ответ от cor-el

more options

my history is wiped out, and so are my tabs, this happened after i enabled sync, and logged in i thought that this would append to my browser history and make the tabs available on other devices, however, by syncing and logging in, it had the exact opposite affect of not only not syncing, but deleting my history and not restoring my tabs on the original device

my history is wiped out, and so are my tabs, this happened after i enabled sync, and logged in i thought that this would append to my browser history and make the tabs available on other devices, however, by syncing and logging in, it had the exact opposite affect of not only not syncing, but deleting my history and not restoring my tabs on the original device

Все ответы (2)

more options

Hi hmazuji,

Did you create your Firefox account on the computer you lost you data on or on another computer or mobile device?

Sometimes, the reason the history and bookmarks seems to disappear from Firefoxs is that a new profile was created and all your history is stored in another profile. You can check information about existing profiles. Just type about:profiles into the Firefox address bar and press the Enter key. This will open the About Profiles page. Look at it and check if there are any profiles containing "default" in their name. You can launch different profiles or browse the information stored in each profile by clicking on Open Folder button. If you find the profile that has your old bookmarks and tab session you can move that information to a new profile (or your current profile).

To do the above you can study the following articles on support: 1) [[Recover user data missing after Firefox update|https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update]] 2) [[Use the Profile Manager to create and remove Firefox profiles|https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles]] 3) [[Recovering important data from an old profile|https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders]]

Always remember to back up your data: [[Back up and restore information in Firefox profiles|https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles]]

more options

You can check in Windows Explorer if there is a previous version of the places.sqlite and sessionstore.js files available.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

You can also look at this utility to browse System Restore points.