Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I have lost my bookmarks

  • 4 ответа
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от doddsspam

more options

My firefox has updated and all my bookmarks have disappeared . Pressing library and backup does not bring upmay old bookmarks

My firefox has updated and all my bookmarks have disappeared . Pressing library and backup does not bring upmay old bookmarks

Все ответы (4)

more options

Hello,

From what you have written in you question it would seem that you already did but did you follow the steps highlighted in these two articles?

Restore bookmarks from backup or move them to another computer and the Recover lost or missing Bookmarks article.

Sorry if you have already done it but sometimes it is worth asking the question.

Изменено elched

more options

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

more options

I tried the restore button but the only files was from yesterday, no earlier

more options

There is only one profile!