Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox 73 no longer plays Netflix. It load the homepage but movies fail to play

  • 5 ответов
  • 6 имеют эту проблему
  • 1 просмотр
  • Последний ответ от jbt

more options

I'm a Linux (archlinux) user. After the update to FF73 I cannot play Netflix movies. I can log in, see the homepage, choose a movie and then I tries for awhile to run the movie. After a while it fails with error: F7702-1290. It suggest to check I have the latest version of Firefox, which of course, I do. Any Ideas to solve the problem.

I'm a Linux (archlinux) user. After the update to FF73 I cannot play Netflix movies. I can log in, see the homepage, choose a movie and then I tries for awhile to run the movie. After a while it fails with error: F7702-1290. It suggest to check I have the latest version of Firefox, which of course, I do. Any Ideas to solve the problem.

Выбранное решение

Firefox 73.0.1 has been released at 25% so far.

Let us know if it resolves your issue with Netflix after you get it.

Прочитайте этот ответ в контексте 👍 2

Все ответы (5)

more options

Hello R. Alvez , There is a known bug in Linux regarding Issues with playback of DRM.

There will be an update tomorrow to address and resolve this.

more options

Выбранное решение

Firefox 73.0.1 has been released at 25% so far.

Let us know if it resolves your issue with Netflix after you get it.

more options

Yup. The update did the trick. Thanks!!

more options

-Tengo el mismo problema pero con windows 10 pro. al abrir netflix, me aparece el error F7702-1290

-I have the same problem but with windows 10 pro. When opening netflix, I get the error F7702-1290

more options

Same here, still no netflix. Win10 Pro as well. What I don't understand; can't you just enable logging, so we can view what actually goes wrong where? In linux this always solves every little shitty problem for me, I just look in the logs. But with firefox in Windows, it's like using a black box. Not only is it not showing in any 'event logs', it is also not clear where in Firefox I would find any logs of stuff not working.