Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Where does the Thunderbird quota of 5GB come from?

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от AgnesRM

more options

I am getting the Quota message "Your email is at 90% of the Quota". When I check my inbox the quota usage is 4732846KB of 5242880KB.

I want to know where the 5242880KB came from and how do I change it. My email account uses IMAP and I have unlimited storage from my ISP.

I am getting the Quota message "Your email is at 90% of the Quota". When I check my inbox the quota usage is 4732846KB of 5242880KB. I want to know where the 5242880KB came from and how do I change it. My email account uses IMAP and I have unlimited storage from my ISP.

Все ответы (1)

more options

Hi

Is your email from your ISP, or are you using Gmail, Ymail, someother? The email provider sets a limit on email storage, sometimes separately from other storage services, sometimes not. E.g. in the case of Gmail that limit also takes into account your storage of Photos and Google Drive.

If you are using IMAP, and you delete emails from within Thunderbird, remember to compact the folder after doing a batch of deleting. You can also set Thunderbird to prompt you to compact when a worthwhile amount of space would be freed up.

You can move emails you want to keep out of the IMAP synced folder structure (the folders that appear in both your webmail and Thunderbird). If you put them in the LOCAL FOLDERS section of Thunderbird's folder structure, they will be stored on your computer only and not on the online email server. I hope this is some help. Agnes