Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Can't Up Or Download, FFox 76.0.1 Freezes

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от FredMcD

more options

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. Could the 332 bit win 10 be the problem?

I tried it in safe mode, same problem.

are there some settings I can look at? I tried Chrome and no problem downloading, Hope someone can help I like FFox more then the others.

even when I go to clear cookies from a site like this one https://www.sandiegouniontribune.com/ by clicking the padlock icon, and select Clear Cookies and Site data, it freezes.

I can download and Save programs top right of the screen.

I did a clean install, and my issue still persists. Anything else I can try??

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. Could the 332 bit win 10 be the problem? I tried it in safe mode, same problem. are there some settings I can look at? I tried Chrome and no problem downloading, Hope someone can help I like FFox more then the others. even when I go to clear cookies from a site like this one https://www.sandiegouniontribune.com/ by clicking the padlock icon, and select Clear Cookies and Site data, it freezes. I can download and Save programs top right of the screen. I did a clean install, and my issue still persists. Anything else I can try??

Изменено JoeFromSD

Все ответы (1)

more options

Start your Computer in safe mode with network support. Then start Firefox.
Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode
Starting Any Computer In Safe Mode; Free Online Encyclopedia