Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

browser data

  • 2 ответа
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от FredMcD

more options

Nationwide has decided recently that my firefox is not up to date and got me to delete bookmarks, then delete the cache. and some thing to do with the browser. I may have to ask them again as I have deleted bookmarks and updated but they still don't accept me or say there is a problem. any idea what I need to do with my browser? Things have worked well for years but no more. And being put back to my tortuous login every time is driving me mental. Best regards, Don.

Nationwide has decided recently that my firefox is not up to date and got me to delete bookmarks, then delete the cache. and some thing to do with the browser. I may have to ask them again as I have deleted bookmarks and updated but they still don't accept me or say there is a problem. any idea what I need to do with my browser? Things have worked well for years but no more. And being put back to my tortuous login every time is driving me mental. Best regards, Don.

Выбранное решение

There is no reason for them to tell you to remove your bookmarks.


Restore Bookmark Backups

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

There is no reason for them to tell you to remove your bookmarks.


Restore Bookmark Backups

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

This article is no longer maintained, so its content might be out of date.