We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Bookmarks gone in Firefox for Mac

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

HI When I opened Firefox this AM there was a an alert message in a red box saying basically that Firefox could not access my bookmarks. I tried to restore an old backup but although the dates were there there was no data.

I tried importing my bookmarks from Safari with no success. I did enable full disk access to Firefox prior to attempting the import to no avail.

I did export my Safari bookmarks to my desktop but have had no luck importing them into Firefox...

Help would be much appreciated... I do run Malwarebytes in Firefox and have for years.

HI When I opened Firefox this AM there was a an alert message in a red box saying basically that Firefox could not access my bookmarks. I tried to restore an old backup but although the dates were there there was no data. I tried importing my bookmarks from Safari with no success. I did enable full disk access to Firefox prior to attempting the import to no avail. I did export my Safari bookmarks to my desktop but have had no luck importing them into Firefox... Help would be much appreciated... I do run Malwarebytes in Firefox and have for years.

Выбранное решение

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

more options

Выбранное решение

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.