Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Delete Data Held On Firefox Sync Server

  • 3 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от FredMcD

more options

I have some problematic settings that are continually syncing back to devices when signing in - I would like to understand how to wipe all my data from the sync servers to essentially start fresh and push new data to the server from one device to then sync this to my other devices using Firefox.

Is it possible to remove ALL data synced from Firefox to the sync server?

I have some problematic settings that are continually syncing back to devices when signing in - I would like to understand how to wipe all my data from the sync servers to essentially start fresh and push new data to the server from one device to then sync this to my other devices using Firefox. Is it possible to remove ALL data synced from Firefox to the sync server?

Изменено CheeseyZebra

Все ответы (3)

more options

Shut down the old sync. Then create a new account.

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

The data in your profiles will not be affected.


[v57+] https://accounts.firefox.com/settings

https://accounts.firefox.com/signin

more options

FredMcD said

Shut down the old sync. Then create a new account. Resetting the sync password, or changing its e-mail, will remove all data from the servers. The data in your profiles will not be affected. [v57+] https://accounts.firefox.com/settings https://accounts.firefox.com/signin

So which is it?

"Shutting down the old sync" indicates deleting my Firefox account and recreating it whereas you also suggest changing password or email clears the data?

It is not really clear which steps should be taken to clear the sync data from the server.

more options

You can do either you want.