Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Deleted Desktop Inbox eMails Still show in Profile Inbox

  • 2 ответа
  • 1 имеет эту проблему
  • 10 просмотров
  • Последний ответ от Matt

more options

I am running Thunderbird version 78.9.0 on a Windows 10 desktop.

I have been organizing my Inbox into subfolders. The desktop Inbox has about 6 fewer emails than are shown in the Profile Inbox subfolder. One of the emails in the Profile Inbox sub-folder is causing an MBOX to PDF converter program to lock up. My question is how can I get the desktop and Profile inbox folders to be in sync so I can get rid of the Profile email that is locking up the converter program. I have tried the Folder Repair option but that did not result in a sync.

Any advice would be greatly appreciated.

I am running Thunderbird version 78.9.0 on a Windows 10 desktop. I have been organizing my Inbox into subfolders. The desktop Inbox has about 6 fewer emails than are shown in the Profile Inbox subfolder. One of the emails in the Profile Inbox sub-folder is causing an MBOX to PDF converter program to lock up. My question is how can I get the desktop and Profile inbox folders to be in sync so I can get rid of the Profile email that is locking up the converter program. I have tried the Folder Repair option but that did not result in a sync. Any advice would be greatly appreciated.

Все ответы (2)

more options

I figured out a solution which fixed the problem. I emptied the Trash folder and restarted the computer. After the restart, the Profile and Desktop Inbox folders were identical.

more options

I am glad you fixed it because I really have no idea what the desktop and profile inbox stuff was all about. Let alone the actual issue of them not being in sync.