We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Incoming emails arrive in sub-folder All mails, instead of arriving in Inbox - how do I correct this?

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от Stefan Andersson

more options

Hello!

Would much appreciate info on how to fix a problem that appeared today. All incoming emails wind up in sub-folder All mails, instead of arriving in Inbox as usual. Also, two dozen emails that came in today got transferred to the All mails folder. These emails are not duplicated in any other folder. I may have pressed a wrong key on my keyboard without wanting to.

Updates: Right-clicked Inbox and pressed Repair button. All mails vanished for 1-2 seconds, then reappeared, ordered as before. Incoming emails, including a test mail I sent from my other email address to my TB, now arrive in Inbox and sub-folders All mails and Important. When erasing a mail in Inbox, I erase it from All mails and Important simultaneously. Now my TB seems to function as before. Included the above updates in case they are informative.

Many thanks in advance for all help!

Hello! Would much appreciate info on how to fix a problem that appeared today. All incoming emails wind up in sub-folder All mails, instead of arriving in Inbox as usual. Also, two dozen emails that came in today got transferred to the All mails folder. These emails are not duplicated in any other folder. I may have pressed a wrong key on my keyboard without wanting to. Updates: Right-clicked Inbox and pressed Repair button. All mails vanished for 1-2 seconds, then reappeared, ordered as before. Incoming emails, including a test mail I sent from my other email address to my TB, now arrive in Inbox and sub-folders All mails and Important. When erasing a mail in Inbox, I erase it from All mails and Important simultaneously. Now my TB seems to function as before. Included the above updates in case they are informative. Many thanks in advance for all help!

Изменено Stefan Andersson

Выбранное решение

All mail always goes to the "all mail" folder in gmail accounts. That is how gMail works.

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

All mail always goes to the "all mail" folder in gmail accounts. That is how gMail works.

more options

Hi Matt! Many thanks for your prompt answer! Good to know this.