Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Where can I re-verify my account?

  • 5 ответов
  • 0 имеют эту проблему
  • 5 просмотров
  • Последний ответ от cor-el

more options

Hello,

I missed the email with the verification code and now I cannot find from where to re-verify my account (i.e. request a new link for verification code + verify the account).

Could you please help me with this?

Thank you in advance for your assistance.

Hello, I missed the email with the verification code and now I cannot find from where to re-verify my account (i.e. request a new link for verification code + verify the account). Could you please help me with this? Thank you in advance for your assistance.

Все ответы (5)

more options

What account are you talking about?

more options

My firefox account

more options
more options

I'm sorry but it didn't help at all. All in all I'm trying to sync my bookmarks to a new laptop browser but for some reason, when I'm signing in, it gets to an infinite loading loop. Where can I report this?

more options

Did you try to close and restart Firefox ?

In case of issues with Sync you can try this:

Delete the signedInUser.json file in the Firefox profile folder and delete the Weave folder (Sync was formerly named Weave) with Firefox closed.

Can you find a chrome://FirefoxAccounts entry in the logins.json file in the Firefox profile folder ?

If that isn't enough then delete the prefs.js files to reset all prefs and maybe also delete the compatibility.ini file to reinitialize the profile.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).