Tabs Keep Randomly Disappearing at 100+
I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned off. They're not in my recently closed section, although the tabs I did close during my last session were there. The individual websites are still in my history.
This has been randomly happening for almost a year now, but this is the second time this month. My tabs keep disappearing with no warning and no apparent way to get them back, and it's always when I'm over 100 tabs. The weird thing is I've been over 400 tabs before with no issues, so idk why barely over 100 now is an issue. Why does this keep happening? Is there a way to get my tabs back?
Все ответы (5)
Hi
Given that you have asked about this in the Firefox for Android support forum just would like to be sure - are you experiencing this issue in Firefox for Android?
If so, what is the make and model of your Android device?
Do you have any other Android apps open?
Yes, this is on Firefox for Android. I have a Samsung Galaxy A42, and I think it's happened both when apps are open and closed. I don't remember every time it's happened, but I usually completely close apps before opening a new one.
Having 400 tabs open is a lot for a mobile device. Do any of them have large images or videos playing?
If you type about:crashes into the address bar and select the most recent "Socorro" link, a new page should open. Please can you copy and paste the address of that page into a new reply to this thread.
I think I messed up then. I reinstalled Firefox right after it happened to try to keep this from happening again. When I go to that page is says that no crash reports have been submitted. I was signed into my account pre-crash though, is there another way to get that informantion?
That information is held in the app, reinstalling the app will clear it.
When you get a Socorro link, please paste it here and we will be able to look into this further.