Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Thunderbird Won't Open Window in Default Profile (1 of 3), But Will In Troubleshoot Mode

  • 2 ответа
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от charles16

more options

Running Thunderbird ("TB") 102.14.0 (32-bit) in Windows 10 in a mini-tower PC.

TB will not open a window in the default profile, but will in the two other profiles. This began happening after being left unattended for several hours and t

TB will open a window in Troubleshooting Mode. While in Troubleshooting mode, I deleted an extension that was out of date in the default profile, but that did not solve the problem.

TB works fine in the other two profiles (in regular mode).

I've searched for a solution, but nothing helps.

Thanks for any help. This happened two months ago, but I was sick with Covid then, and could not focus mentally.

Running Thunderbird ("TB") 102.14.0 (32-bit) in Windows 10 in a mini-tower PC. TB will not open a window in the default profile, but will in the two other profiles. This began happening after being left unattended for several hours and t TB will open a window in Troubleshooting Mode. While in Troubleshooting mode, I deleted an extension that was out of date in the default profile, but that did not solve the problem. TB works fine in the other two profiles (in regular mode). I've searched for a solution, but nothing helps. Thanks for any help. This happened two months ago, but I was sick with Covid then, and could not focus mentally.

Выбранное решение

If the profile works in safe/troubleshoot mode, launch in troubleshoot mode, 'Reset toolbars & controls', 'Make changes & restart'. If it still doesn't work, report here to change the hardware acceleration setting.

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

If the profile works in safe/troubleshoot mode, launch in troubleshoot mode, 'Reset toolbars & controls', 'Make changes & restart'. If it still doesn't work, report here to change the hardware acceleration setting.

more options

Thank you very much, sfhowes! I had not tried this because I did not know what affect it would have on my data, etc.