Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Messages are shown twice in Conversation View

  • 2 ответа
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Music4253

more options

Given that I have a thread in my inbox and I want to see it in Conversation View (so I can see not just incoming mail but also outgoing mail); When I right click on the thread and click on `Open Message in Conversation`; Then a new tab opens with the messages in the conversation. Every message but one is displayed twice because the copy in `All Mail` folder is shown alongside the one in the `Sent Mail` folder for outgoing mail, and `Inbox` for incoming. See attached screenshot (yellow highlights messages displayed twice, green not). I would expect the results to display messages in `All Mail` only OR `Inbox` and `Sent Mail` only but not both. Is there a way to accomplish this?

Given that I have a thread in my inbox and I want to see it in Conversation View (so I can see not just incoming mail but also outgoing mail); When I right click on the thread and click on `Open Message in Conversation`; Then a new tab opens with the messages in the conversation. Every message but one is displayed twice because the copy in `All Mail` folder is shown alongside the one in the `Sent Mail` folder for outgoing mail, and `Inbox` for incoming. See attached screenshot (yellow highlights messages displayed twice, green not). I would expect the results to display messages in `All Mail` only OR `Inbox` and `Sent Mail` only but not both. Is there a way to accomplish this?
Приложенные скриншоты

Выбранное решение

Right click the account in the folder pane and select subscribe. Unsubscribe from all mail and it will be gone form your folder pane and essentially from Thunderbird once the global database catches up.

Or you can force the issue. https://support.mozilla.org/en-US/kb/rebuilding-global-database

You could also right click the folder, select properties and uncheck the include messages in this folder in the Global search results. Again the global database will need to catch up.

There is no way to have the folder visible and the content returned in searches to have it excluded from the conversation view.

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

Right click the account in the folder pane and select subscribe. Unsubscribe from all mail and it will be gone form your folder pane and essentially from Thunderbird once the global database catches up.

Or you can force the issue. https://support.mozilla.org/en-US/kb/rebuilding-global-database

You could also right click the folder, select properties and uncheck the include messages in this folder in the Global search results. Again the global database will need to catch up.

There is no way to have the folder visible and the content returned in searches to have it excluded from the conversation view.

more options

This worked. I went the route of rebuilding the global database, as the other instructions were not too clear to me.