Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Gmail messages not appearing in folder structure on Thunderbird

  • 2 ответа
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Matt

more options

Hi there,

I recently set up Thunderbird to access my Gmail using IMAP. All seems well, except for the fact that some messages have gone missing from their folders/labels. For example - I have a message thread in Gmail, labelled 'Work', with the subject line 'New project'. As expected, these have appeared as a folder in Thunderbird called 'Work', and a message thread with the subject line 'New project'. But not all the messages in the Gmail conversation are there. It's pretty extreme, too - the conversation on the Gmail website has 10 messages in it, and on Thunderbird only two are showing. So, I did a search for text in the missing messages, and they showed up in my my 'All Mail' folder - but I need them to appear as part of the conversation. Any advice? This is going to be a bit of a nightmare for email organisation if I can't get it sorted.

Hi there, I recently set up Thunderbird to access my Gmail using IMAP. All seems well, except for the fact that some messages have gone missing from their folders/labels. For example - I have a message thread in Gmail, labelled 'Work', with the subject line 'New project'. As expected, these have appeared as a folder in Thunderbird called 'Work', and a message thread with the subject line 'New project'. But not all the messages in the Gmail conversation are there. It's pretty extreme, too - the conversation on the Gmail website has 10 messages in it, and on Thunderbird only two are showing. So, I did a search for text in the missing messages, and they showed up in my my 'All Mail' folder - but I need them to appear as part of the conversation. Any advice? This is going to be a bit of a nightmare for email organisation if I can't get it sorted.

Все ответы (2)

more options

OK, I know I'm replying to myself, but I found a solution for anyone who's also struggling with this. I went to the Gmail website and for each label, I moved all the messages to a brand new label, then moved them back to the original one. This seemed to recreate the label structure, and Thunderbird re-downloaded everything as expected. It was a hassle, but it seemed to work.

Полезно?

more options

I do not know why they had no label in the Gmail IMAP. But from what you said that is the case. It also sounds like a gmail issue.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.