Hey Starlight, Do you have any extensions installed? (Menu > Extensions)

Hey Starlight, Do you have any extensions installed? (Menu > Extensions)

My apologies for the very delayed response. I am also unsure if I am doing this correctly, so please excuse me if I get anything wrong.

Yes, I do indeed have an extension installed, but I have never experienced issues with it nor have I heard stories about people who have had a bad experience with the extension. The problem didn't arise until about Mid-July, if I remember correctly.

After updating the Firefox app, videos started have performance issues. I have also noticed that sometimes the issue persists even when I select the "Desktop Site".

Hi

What is the make and model of your Android device?

I am hearing that other people are having this issue. Would you be willing to help us to fix this? - we might have a few more questions for you.

Hi What is the make and model of your Android device? I am hearing that other people are having this issue. Would you be willing to help us to fix this? - we might have a few more questions for you.

A Huawei P20 Pro

I would delighted to help with fixing this issue, and I will do my best to answer any questions you have for me.

That is very interesting. I was working with someone earlier that had the same problem on the same phone. Can you provide a screenshot of YouTube when this issue is occurring?

• Does this issue prosiest using any other browser?

That is very interesting. I was working with someone earlier that had the same problem on the same phone. Can you provide a screenshot of YouTube when this issue is occurring?

• Does this issue prosiest using any other browser?

I have taken multiple screenshots of this issue, both with desktop on and turned off. I have also taken screenshots of the same issue happening with YouTube Shorts. Similar to videos outside of YouTube shorts, some work and some don't, especially in desktop mode.

I only use Firefox, so I am unsure if the video issue persists on other browsers.