Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox memory leak and crash on linux

  • 1 ответ
  • 0 имеют эту проблему
  • Последний ответ от Paul

null
null
more options

Hi, Firefox been really bad on Linux the past few months, it suffers from a severe memory leak in this following situation: - Multiple tabs, especially if they are in the private mode - The browser and these tabs are kept opened for few days - On linux I tried all the latest updates, I tried different types of firefox (waterfox ESR ZEN etc.), I disabled all addons, I tried all types of linux (debian, rpm, opensuse, and others), the problem is the same, it will have a big memory leak (32 gb ram) that it eats up all the ram, if I want to save an image it takes few minutes to save one, and recently it just crashes. This problem happens only on Linux, I have firefox account and it syncs the addons on my other windows machine, I have far more tabs opened and I have them opened now for weeks, and it's working as expected and smoothly with no issues, so it must be with the linux package.

Hi, Firefox been really bad on Linux the past few months, it suffers from a severe memory leak in this following situation: - Multiple tabs, especially if they are in the private mode - The browser and these tabs are kept opened for few days - On linux I tried all the latest updates, I tried different types of firefox (waterfox ESR ZEN etc.), I disabled all addons, I tried all types of linux (debian, rpm, opensuse, and others), the problem is the same, it will have a big memory leak (32 gb ram) that it eats up all the ram, if I want to save an image it takes few minutes to save one, and recently it just crashes. This problem happens only on Linux, I have firefox account and it syncs the addons on my other windows machine, I have far more tabs opened and I have them opened now for weeks, and it's working as expected and smoothly with no issues, so it must be with the linux package.

Все ответы (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.