Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Can't install new Firefox...says unauthorized publisher

  • 2 ответа
  • 5 имеют эту проблему
  • 9 просмотров
  • Последний ответ от Morbus

more options

I used to have firefox and then I was having problems installing adobe flash player, then firefox itself crashed so i uninstalled it...now i can't seem to re-install the new firefox, it downloads from internet explorer and then says unknown publisher and file corrupt?

This happened

Not sure how often

i tried to download firefox

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MAAU; .NET4.0C)

I used to have firefox and then I was having problems installing adobe flash player, then firefox itself crashed so i uninstalled it...now i can't seem to re-install the new firefox, it downloads from internet explorer and then says unknown publisher and file corrupt? == This happened == Not sure how often == i tried to download firefox == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MAAU; .NET4.0C)

Все ответы (2)

more options

Hello Anonymous.

Try downloading Firefox's installer to your documents first, and then running it from there. Hopefully that will get around Internet Explorer's buggy download "manager".

more options

R-click the Firefox installer, and select Run as Administrator. If that doesn't work, delete the installer, and R-click whatever browser you're using to download the Firefox installer.. select Run as Administrator, and then download/run the Firefox installer.

I had the same issue with my new Windows 7 setup. Wouldn't let me install Firefox even though I am set as the Administrator. I had to actually R-click and Run as Administrator.

Hope that helps.