Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

downloads do not open.OPEN choice is grayed out.Downloads work on CHROME

  • 5 ответов
  • 13 имеют эту проблему
  • 10 просмотров
  • Последний ответ от the-edmeister

more options

When I download a file the download window opens and the file gets downloaded. But, I cannot open it,either by clicking on the file,or by choosing OPEN,which I cannot do because it is grayed out.

This happened

Every time Firefox opened

== several weeks ago

When I download a file the download window opens and the file gets downloaded. But, I cannot open it,either by clicking on the file,or by choosing OPEN,which I cannot do because it is grayed out. == This happened == Every time Firefox opened == several weeks ago

Все ответы (5)

more options

Try using Open Containing Folder and then try to open that file from the folder you saved it to.

more options

If open is grayed then that would indicate that the files are no longer in that location. A possible cause is cleanup or security software that has removed the files.

more options

The downloaded files are listed in the downloaded files window but when you click to open them nothing happens.

more options

If Open and Open Containing Folder in the right-click context menu are grayed then that means that the files are no longer in the original down;load location. If it worked directly after downloading then test if it still work if you close and restart Firefox.

more options

No, the problem still exists, even after closingFirefox and then restarting. The open and open containing folder are still grayed out.