Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

The site http://firepow.com will not recognise my UN and PW. OK wityh other browsers. OK on my other computer.

  • 1 ответ
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от cor-el

more options

I have two PCs: C1 is connected via modem to the land-line. C2 is connected by wireless to C1. The site http://firepow.com will not recognize my user-name and password on C1 as it did until a few months ago. It recognizes the UN and PW on C2. The site recognizes the UN and PW on C1 when using Chrome, WE7 and Opera. The site has been built around FF and it is essential to get it working on C1.

I have tried uninstalling and reinstalling FF without resolving the problem.

I have two PCs: C1 is connected via modem to the land-line. C2 is connected by wireless to C1. The site http://firepow.com will not recognize my user-name and password on C1 as it did until a few months ago. It recognizes the UN and PW on C2. The site recognizes the UN and PW on C1 when using Chrome, WE7 and Opera. The site has been built around FF and it is essential to get it working on C1. I have tried uninstalling and reinstalling FF without resolving the problem.

Все ответы (1)

more options

Try to clear the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"


If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
You can rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.

See Fix login issues on websites that require a username and password (Remove corrupt cookies file)
See also http://kb.mozillazine.org/Websites_report_cookies_are_disabled (Other Solutions)