Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Installed Firefox 3.6.10 now my mouse wheel doesn't scroll

  • 5 ответов
  • 193 имеют эту проблему
  • 23 просмотра
  • Последний ответ от alizalizaa

thedarkferret
thedarkferret
more options

I just installed FF 3.6.10 update, and now my mouse wheel doesn't scroll. I checked my mouse settings, and all is correct. Mouse wheel scrolls in non-Firefox applications, including off-line folders and online IE. Mouse wheel worked fine with last version of FF. Also tried hooking up a different mouse, (an old mechanical one at that), same problem. If this cannot be fixed, how can I uninstall the latest update and rollback to the previous version?

I just installed FF 3.6.10 update, and now my mouse wheel doesn't scroll. I checked my mouse settings, and all is correct. Mouse wheel scrolls in non-Firefox applications, including off-line folders and online IE. Mouse wheel worked fine with last version of FF. Also tried hooking up a different mouse, (an old mechanical one at that), same problem. If this cannot be fixed, how can I uninstall the latest update and rollback to the previous version?

Выбранное решение

Please read this article to see if it helps:


https://support.mozilla.com/en-US/kb/Cannot+scroll+with+mouse+wheel+or+touchpad?s=Cannot+scroll+with+mouse+wheel+or+touchpad+&as=s

Прочитайте этот ответ в контексте 👍 1

Все ответы (5)

silkphoenix
silkphoenix
more options

Выбранное решение

Please read this article to see if it helps:


https://support.mozilla.com/en-US/kb/Cannot+scroll+with+mouse+wheel+or+touchpad?s=Cannot+scroll+with+mouse+wheel+or+touchpad+&as=s

thedarkferret
thedarkferret Задавший вопрос
more options

Thanks, that helped. I hate Logitech, but they are pretty good for the price. I also found this:

https://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox

Which walks you through how to rollback to a previous version of Firefox, which also answers one of my own questions and is therefore useful to be posted here. But be warned, the video on the site doesn't work - it freezes about 3/4 of the way through.

Изменено thedarkferret

johnh35
johnh35
more options

Found my problem...

I upgraded to 3.6.11 and my mouse stopped scrolling and I couldn't switch between tabs.

I hit control/Alt/Del on my keyboard to go to the task manager and I noticed there was an extra Firefox process running. I ended all my Firefox tasks and then restarted Firefox and everything worked.

odee
odee
more options

thanks for all the tips, however none of these work. Installed 3.6.10, 3.6.11 and latest version 3.6.13 but the mouse wheel is still not working. Waiting for comment from Mozilla. If they take this problem serious, which I doubt, reading about the problem since September and 86 people who reported...

alizalizaa
alizalizaa
more options

Go to tools , options, advanced, general and check the option for smooth scroll. :)