Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

I can't get Firefox 4 to run my my home PC, but was able to download and use on my work PC. Both run on XP.

  • 1 ответ
  • 14 имеют эту проблему
  • 2 просмотра
  • Последний ответ от deborah21454

dougyoung57
dougyoung57
more options

After Firefox 4 installs, I get a window that says it is checking compatibility of my add-ons. That window hangs.I kill the Firefox process and tried to start Firefox. No window opens, but there is a Firefox process running. I uninstalled Firefox, but left my settings intact. I tried installing fresh from IE and the install process seems to finish, but again, I cannot get Firefox to run. There is a process running, but no window ever opens. I am able to install Firefox 3.6.16 and use it with no problem. I have successfully installed and used Firefox 4 at work, but I probably don't have exactly the same add-ons.

After Firefox 4 installs, I get a window that says it is checking compatibility of my add-ons. That window hangs.I kill the Firefox process and tried to start Firefox. No window opens, but there is a Firefox process running. I uninstalled Firefox, but left my settings intact. I tried installing fresh from IE and the install process seems to finish, but again, I cannot get Firefox to run. There is a process running, but no window ever opens. I am able to install Firefox 3.6.16 and use it with no problem. I have successfully installed and used Firefox 4 at work, but I probably don't have exactly the same add-ons.

Все ответы (1)

deborah21454
deborah21454
more options

I have Windows XP and I have Java Script enable checked ..it will load up the site, but it won't let me go to my homepage which is Yahoo. How can I get the new firefox to work? It show Error #1 everytime I have installed and uninstalled firefox. Do I need to go back to using 3. something instead of the new version 9. something?

Изменено deborah21454