Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

My comcast password will not hold, and Comcast informs me that Firefox needs to help me with this problem.

  • 1 ответ
  • 6 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Ryan

more options

In order to open my Comcast email account I need my ID and password. When the password was initially set up it was not the password I wanted. I have tried to reset it myself and also talked to two comcast technicians. One tried to reset but it was not successful. The second technician said that I need to go through Firefox because they (Comcast) are unable to get into your default accounts. I hope my explanation of my problem is understandable and that you can help me. As you can imagine it is very frustration.l

In order to open my Comcast email account I need my ID and password. When the password was initially set up it was not the password I wanted. I have tried to reset it myself and also talked to two comcast technicians. One tried to reset but it was not successful. The second technician said that I need to go through Firefox because they (Comcast) are unable to get into your default accounts. I hope my explanation of my problem is understandable and that you can help me. As you can imagine it is very frustration.l

Все ответы (1)

more options

Okay what exactly is the problem here? Is Firefox not remembering the correct password or can you not access your Comcast Account?